I have been waiting all week to participate in the presentation on the environment and its economic implications (I was always in the other presentation theater when it was being given). Today, the last day of the congress, was my chance and I have to say it was a very positive experience.
It wasn’t only that the presenter and material was well prepared and delivered, but also the engaged reaction and participation by the customer in the discussion! I think the reason for my positive experience here must be due to an apparently huge gap between my perception prior to entering the room against what I actually saw and heard.
Seeing the customers come up with ideas and comment on very concrete proposals was extremely refreshing, we all need to look into this in more detail and come up with even more ideas.