This blog is by Heather Ross-Sirola from Nokia Siemens Networks.
The global LTE adoption rate is off the charts and growing faster than any preceding network technology. Prioritizing a successful rollout is therefore essential as the pay-off for operators can be staggering.
Case in point: with Nokia Siemens Networks LTE products in place, NTT DOCOMO’s subscriber penetration increased by an unprecedented 1 million in one month, from July to August 2012.*
Making sure those new LTE customers have a great experience from the start is obviously top of mind and sets the bar high for service quality.
To hear how our latest innovation for Customer Experience Management can help ensure that your LTE customers enjoy the best service quality, tune in to our on-demand webinar. The webinar features speaker Mikko Hietanen, one of our popular telecom software gurus, who highlights how our CEM capabilities support customer retention growth and data traffic, as well as real-time monitoring for faster resolution of service issues.
In a nutshell, CEM enables operators to turn insight into tangible action.
Participants in the live webinar praised the lively presentation and in particular the relevant use cases and insight on how LTE should be targeted to customers.
Read the launch press release on CEM for LTE.
Listen to any of the webinars from our recent #1GBperday$ series on “How to Make Money with Mobile Broadband” by choosing from the selection below:
* Example sourced here