This blog is by Deepti Arora, vice president of Quality and member of the Leadership Team at Nokia Networks.
Last year, I challenged everyone to own quality and promised amazing things would happen. And they did! In fact, we just celebrated our 7th annual Quality Awards – one of the most highly valued recognition in Nokia Networks.
A record number of applications were submitted this year for Customer Excellence, Execution Excellence, and People Excellence, as well as our new category Supplier Excellence. Across the board, the quality of the entries was higher than ever. The jury, consisting of the Nokia Networks Leadership Team, selected the category winners from the finalists who presented their achievements in the 2014 Nokia Networks Quality Awards final event in Espoo, Finland on November 6. These quality superstars brought success stories to the stage that left no room for doubt: Nokia Networks has taken yet another giant step forward as a company recognized for advanced quality.
In our newest category – Supplier Excellence – we celebrated Nokia Networks suppliers who demonstrated best-in-class quality improvements together with us. The category winner was long-standing Nokia supplier Yinda (Shanghai Yinda Industrial Technology Co., Ltd). General Manager, Mr. Joseph Qian, accepted the award with this comment:
“Yinda is proud to be a strong contributor in the Nokia Networks quality eco-system. Yinda has cooperated with Nokia for almost 20 years, yet developing quality management never ends. The attention of the company’s top leadership at the Quality Awards is strong proof of the joint motivation to make quality a competitive advantage at Nokia Networks.”
Fuelling the success of the 2014 Quality Awards projects were many of Nokia Networks’ Lean Six Sigma (L6S) Green, Black and Master Black Belts. These individuals are part of a dedicated, elite force of experts propelling Nokia Networks’ quality improvements. L6S is a data-driven, customer-focused methodology that takes a systematic approach to deliver measurable and sustainable enhancements generating financial benefits. It targets waste and improves efficiency (Lean) while also reducing variation and defects (Six Sigma), all with the goal of increasing profitability. As such, it is an important aspect of our global efforts to make quality one of Nokia Networks’ competitive advantages.
Nokia’s Quality Awards is one of the company’s most anticipated events of the year and a true treasure trove of Nokia Networks success stories. I wish to especially acknowledge the 2014 Quality Awards shortlisted suppliers: Yinda, Sanmina and Rosenberger for their brilliant performances – thank you for joining this special day with us!
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